Frequently asked questions
Before you ask.
The questions we get the most before people try TapGoCR.
Questions
What does TapGo include?
A custom plate with an NFC chip and QR code, plus the digital page and its initial setup according to your plan. It can gather your menu, WhatsApp, social networks, location, reviews and other links; we deliver it ready to install.
Do my customers need an app or a special phone?
They do not need to install an app. They can tap an NFC-compatible phone or scan the printed QR with the camera; both open the same page. Most phones from the last few years include NFC.
Can I update the information later?
Yes, whenever you want and as often as you want, from your dashboard. The physical plate never changes; what it opens on the other side does, and you control it.
Where can I place it and how do I receive it?
Place it where your customers will see it, for example on a table, counter, entrance or register. You share your business information with us, we set up the page and prepare the custom plate ready to install.
Do you deliver all over Costa Rica and how long does it take?
Yes, we deliver nationwide. The time depends on the design and on when you share your business information with us; we confirm the timeframe when we prepare the order.
Can I use my brand and add my website?
Yes. The plate is designed with your logo, colors and name; you can also include a link to your website along with your menu, WhatsApp, social networks, location or reviews.
Questions about payments, the monthly fee or more plates? Pricing questions
Still have a question?
Message us and we will answer, or register your business and we will talk it over before charging anything.